"Add API key" instead of a chat box
Check that your credit balance isn't at zero (top up from your profile), or, if you switched to your own key, that the key in Settings still works.
When something misbehaves, one of these usually fixes it in under a minute.
Check that your credit balance isn't at zero (top up from your profile), or, if you switched to your own key, that the key in Settings still works.
Check the browser's site permissions for the microphone and that the right input device is selected in Settings → VOICE. Voice output on iOS requires one tap in the page first - browsers block audio before any interaction. If the local engine is still warming up, Magnus speaks with a browser voice for the first sentences and switches over seamlessly.
Files over 10 MB or beyond 100 pages hit hard limits. "Not a valid PDF" at attach time means the file's contents aren't actually PDF - commonly a failed download saved as .pdf; re-download the original. After a page reload, previously sent PDFs are name-only - re-attach to keep querying them.
Providers occasionally expand required permissions (Slack DMs did). Disconnect and reconnect the tile - fresh consent fixes almost every integration issue.
The status page shows live system health, the changelog lists what shipped, and the contact form reaches a human. Include what you did, what you expected, and what happened instead - screenshots welcome.